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PVC Door Manufactured without drainage

Started by ElaineWL, 30 October 2014 02:42 PM

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Hi there, I wonder if anyone can offer advice?
My PVC door installed in 2012 was always set quite stiff but of late its relaxed a bit. Since then I noticed water leaking into the house during hard rain, because the sill fills up - and it turns out the door was manufactured without any drainage. The installer has gone bust. And the 10 year insurance certificate with the plastics window federation doesn't cover it because its a manufacturing defect.

I can't really afford a new door - has anyone come across this scenario before and can offer some advice / guidance?

thanks in advance, Elaine