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Tilt and turn, turn will not fully open

Started by deca, 26 July 2015 07:19 PM

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l have a problem with my tilt and turn window.

The tilt opens, but  when l close the window so l can turn, open and clean the window, it will not open at the top but the bottom part can be opened if l pull slightly.

The top is fully locked and will not move at all when the handle is placed in turn position.

Any suggestions anyone?