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jammed tilt and turn handle

Started by Richards, 4 December 2015 12:28 PM

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we have large sliding tilt and turn doors - unfortunately in our absence someone has managed to jam the handle, either when opening or closing, and we now cannot secure the door, only slide it to a closed position.  The handle will not move at all.  The company who installed (Juno) about 14 years' ago I believe are no longer trading in the UK, only in Germany, so we are unable to get advice from them.  Can anybody suggest anything please?  We have had a local company round who said they could take the door to bits but still probably wouldnt be able to get the required parts so that wasnt very helpful really.  Any suggestions/advice would be really appreciated.